Banking
Responsive customer experience still has an “interrupting” problem. Ambient computing promises to fix that
BlueWorld delivers cognitive service transformations that integrate disruptive technologies, business re-engineering, industry expertise, and innovation
Incorporated in 2008
Projects delivered in 15 countries.
More than 100 award winning client
Customer Service has been the fifth-wheel of the wagon for almost a century. Today, it’s redefining industries in what we commonly call Business Uberization. Customer expectations don’t consider any industry borders and are constantly on the rise. Hence, expectations are too often not met. Furthermore, a digital transformation that is not Customer Service centric accelerates inherent organizational waste. That’s why Customer Service must become strategic for all organizations on the planet.
Banking
Healthcare
Public Sector
Supply Chain Logistics
In our mission of service transformation we have identified gaps that are not being served by current companies. In such cases our R&D and software development teams work with our biggest and most ambitious clients to build digital products that bridge process and technology gaps and help deliver the Right-Customer-Service™. These digital products become critical technology enablers for Customer-Service-Elevation™.
blog
Responsive customer experience still has an “interrupting” problem. Ambient computing promises to fix that
The realization that linear customer journeys are dead resulted in a lot of marketing angst. The immediate response
Customer service has a clear and immediate effect on customer loyalty yet Telcos have been serving their customers