We achieve significant business outcomes through our distinctive and patented cognitive service transformation ecosystem. This ecosystem merges our One call, job done™ approach, customer satisfaction proficiency, our Customer- Service-Elevation™ framework, and our uCX blue Platform to ensure the Right-Customer-Service™. Our global team comprises over 200 dedicated professionals.
Incorporated in 2008
Projects delivered in 15 countries.
More than 100 award winning client
BlueWorld is a service transformation company with expertise in strategy, service & solution design, product development, and delivery excellence. We help market leaders deliver fast service transformation that helps them emotionally engage their customer, utilize new channels of customer engagement, and help boards and CXO’s execute their strategic vision by turning it into actionable projects.
Our vision is to be the world's #1 Enterprise Software Cognitive Service Transformation Company by 2030
Our mission is to empower our clients to become cognitive service enterprises.
We care about our people, our clients, and our communities in everything we do.
We share our know-how, our discoveries, and our passion for Service Transformation.
We dare to be different, to embrace new challenges and to foster innovation in Service Transformation.
The Right-Customer-Service™ allows for a shared experience across the customer’s preferred channels of communication and commerce
Digital self-service and customer portals
Stand-alone self-service appliances
Virtual locations with end-to-end product and service offerings
IVR and Visual IVR solutions
Multi-channel inbound and outbound sales, service and support
Named Account, Technical, Service and Support Managers
Group Companies
